Your Privacy Matters to Us

We may collect certain personal and technical information when you interact with our website or services.

Personal Information

This may include:

• Full name
• Mobile phone number
• Email address
• Date of birth (where applicable)
• Appointment and inquiry details
• Information voluntarily provided through forms or communications

Technical Information

Certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Pages visited and browsing activity
• Website usage duration
• Approximate geographic location
• Referral sources and traffic analytics

The information we collect may be used to:

• Process and manage appointment requests.
• Respond to inquiries and customer support requests.
• Improve website functionality and user experience.
• Enhance and develop our medical and aesthetic services.
• Send promotional offers, updates, and relevant communications with your consent.
• Comply with legal, regulatory, and operational requirements.
• Maintain the security and integrity of our website and services.

Your information will only be used for legitimate business purposes consistent with this Privacy Policy.

PROF Clinic implements appropriate technical, administrative, and organizational safeguards to protect personal information against:

• Unauthorized access.
• Disclosure or misuse.
• Loss or destruction.
• Alteration or modification.

We utilize modern security measures and industry-standard technologies to maintain the confidentiality, integrity, and security of personal data.

PROF Clinic respects your privacy and does not sell, rent, or trade personal information to third parties.

Information may only be shared under the following circumstances:

• With trusted service providers supporting website operations or service delivery.
• With authorized payment processing providers.
• To comply with legal obligations or governmental requests.
• To protect the rights, safety, and security of PROF Clinic, its patients, or users.

Any such sharing is conducted with strict confidentiality and appropriate security measures.

Our website uses cookies and similar technologies to enhance your browsing experience and improve website performance.

Cookies may be used to:

• Remember user preferences.
• Improve website functionality.
• Measure marketing campaign effectiveness.
• Analyze visitor behavior and website performance.

You may modify your browser settings to disable cookies; however, certain website features may not function properly as a result.

With your consent, we may send communications regarding:

• Exclusive offers and promotions.
• Service updates and announcements.
• Educational content and health insights.
• Invitations to events and special programs.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

PROF Clinic recognizes the sensitive nature of health-related information and is committed to maintaining the highest standards of confidentiality.

Any medical or health information shared with us will be handled in accordance with applicable healthcare regulations and professional confidentiality standards within the Kingdom of Saudi Arabia. Such information will only be disclosed when legally required or with the appropriate authorization.

Our website may contain links to external websites or platforms that are not owned or controlled by PROF Clinic.

We are not responsible for the privacy practices, content, or policies of third-party websites and encourage users to review their privacy policies before providing any personal information.

Subject to applicable laws and regulations, you may have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data where legally permissible.
• Withdraw consent for specific data processing activities.
• Opt out of marketing communications.
• Request information regarding how your data is used.

We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable legal requirements.

PROF Clinic retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, and operational obligations.

Once information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable standards.

We may update this Privacy Policy periodically to reflect changes in legal requirements, technological developments, or operational practices.

Any updates will be published on this page along with the effective date of the revision. Your continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

At PROF Clinic, safeguarding your privacy is more than a legal obligation—it is an essential part of the premium experience, trust, and excellence we strive to deliver in every interaction.